Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your
personal information when you visit our website. Personal information
is any data with which you could be personally identified. Detailed
information on the subject of data protection can be found in our
privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this
website?

The data collected on this website are processed by the website
operator. The operator’s contact details can be found in the website’s
required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could,
for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you
visit the website. These data are primarily technical data such as the
browser and operating system you are using or when you accessed the
page. These data are collected automatically as soon as you enter our
website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of
the website. Other data can be used to analyze how visitors use the
site.

What rights do you have regarding your data?

You always have the right to request information about your
stored data, its origin, its recipients, and the purpose of its
collection at no charge. You also have the right to request that it be
corrected, blocked, or deleted. You can contact us at any time using
the address given in the legal notice if you have further questions
about the issue of privacy and data protection. You may also, of
course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of
your surfing behavior. This happens primarily using cookies and
analytics. The analysis of your surfing behavior is usually anonymous,
i.e. we will not be able to identify you from this data. You can object
to this analysis or prevent it by not using certain tools. Detailed
information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about
how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your
personal data very seriously. We treat your personal data as
confidential and in accordance with the statutory data protection
regulations and this privacy policy.

If you use this website, various pieces of personal data will be
collected. Personal information is any data with which you could be
personally identified. This privacy policy explains what information we
collect and what we use it for. It also explains how and for what
purpose this happens.

Please note that data transmitted via the internet (e.g. via
email communication) may be subject to security breaches. Complete
protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Gebäudereinigung Pospischil GmbH & Co. KG
Kaiserswerther Str. 10
40878 Ratingen

Telefon: +49 (0) 2102 – 94 95 96
Fax: +49 (0) 2102 – 94 95 11
Email: info@pospischil-gmbh.de

The responsible party is the natural or legal person who alone or
jointly with others decides on the purposes and means of processing
personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your
express consent. You may revoke your consent at any time with future
effect. An informal email making this request is sufficient. The data
processed before we receive your request may still be legally
processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person
affected may file a complaint with the competent regulatory
authorities. The competent regulatory authority for matters related to
data protection legislation is the data protection officer of the
German state in which our company is headquartered. A list of data
protection officers and their contact details can be found at the
following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your
consent or in fulfillment of a contract automatically delivered to
yourself or to a third party in a standard, machine-readable format. If
you require the direct transfer of data to another responsible party,
this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for
the protection of the transmission of confidential content, such as the
inquiries you send to us as the site operator. You can recognize an
encrypted connection in your browser’s address line when it changes
from “http://” to “https://” and the lock icon is
displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to
us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any
time with information free of charge about any of your personal data
that is stored as well as its origin, the recipient and the purpose for
which it has been processed. You also have the right to have this data
corrected, blocked or deleted. You can contact us at any time using the
address given in our legal notice if you have further questions on the
topic of personal data.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Gebäudereinigung Pospischil GmbH & Co. KG
Kaiserswerther Str. 10
40878 Ratingen

Telefon: +49 (0) 2102 – 94 95 96
Fax: +49 (0) 2102 – 94 95 11
Email: info@pospischil-gmbh.de

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your
computer and do not contain any viruses. Cookies help make our website
more user-friendly, efficient, and secure. Cookies are small text files
that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session
cookies.” They are automatically deleted after your visit. Other
cookies remain in your device’s memory until you delete them. These
cookies make it possible to recognize your browser when you next visit
the site.

You can configure your browser to inform you about the use of
cookies so that you can decide on a case-by-case basis whether to
accept or reject a cookie. Alternatively, your browser can be
configured to automatically accept cookies under certain conditions or
to always reject them, or to automatically delete cookies when closing
your browser. Disabling cookies may limit the functionality of this
website.

Cookies which are necessary to allow electronic communications or
to provide certain functions you wish to use (such as the shopping
cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The
website operator has a legitimate interest in the storage of cookies to
ensure an optimized service provided free of technical errors. If other
cookies (such as those used to analyze your surfing behavior) are also
stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores
information that your browser automatically transmits to us in
“server log files”. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which
allows the processing of data to fulfill a contract or for measures
preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will
collect the data entered on the form, including the contact details you
provide, to answer your question and any follow-up questions. We do not
share this information without your permission.

We will, therefore, process any data you enter onto the contact
form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke
your consent at any time. An informal email making this request is
sufficient. The data processed before we receive your request may still
be legally processed.

We will retain the data you provide on the contact form until you
request its deletion, revoke your consent for its storage, or the
purpose for its storage no longer pertains (e.g. after fulfilling your
request). Any mandatory statutory provisions, especially those
regarding mandatory data retention periods, remain unaffected by this
provision.

Registration with Facebook Connect

Instead of registering directly on our website, you may also
register using Facebook Connect. This service is provided by Facebook
Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you decide to register with Facebook Connect and click on the
“Login with Facebook” or “Connect with Facebook”
buttons, you will be automatically redirected to the Facebook platform.
There you can log in with your Facebook username and password. This
will link your Facebook profile to our website or services. This link
gives us access to your data stored on Facebook. Including especially
your:

• Facebook name
• Facebook profile picture
• Facebook cover picture
• Email address provided to Facebook
• Facebook ID
• Facebook friends
• Facebook Likes
• Birthday
• Gender
• Country
• Language

This data will be used to set up, provide, and personalize your
account.

For more information, see Facebook’s Terms of Use and Privacy Policy.
These can be found at https://de-de.facebook.com/about/privacy/
and https://www.facebook.com/legal/terms/.

5. Social media

Twitter plugin

Functions of the Twitter service have been integrated into our website
and app. These features are offered by Twitter Inc., 1355 Market
Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter
and the “Retweet” function, the websites you visit are
connected to your Twitter account and made known to other users. In
doing so, data will also be transferred to Twitter. We would like to
point out that, as the provider of these pages, we have no knowledge of
the content of the data transmitted or how it will be used by Twitter.
For more information on Twitter’s privacy policy, please go to https://twitter.com/privacy.

Your privacy preferences with Twitter can be modified in your account
settings at https://twitter.com/account/settings.

Google+ plugin

Our pages use Google+ functions. It is operated by Google Inc.,
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and disclosure of information: Using the Google +1
button allows you to publish information worldwide. By means of the
Google+ button, you and other users can receive custom content from
Google and our partners. Google stores both the fact that you have +1’d
a piece of content and information about the page you were viewing when
you clicked +1. Your +1 can be displayed together with your profile
name and photo in Google services, for example in search results or in
your Google profile, or in other places on websites and advertisements
on the Internet.

Google records information about your +1 activities to improve
Google services for you and others. To use the Google + button, you
need a globally visible, public Google profile that must contain at
least the name chosen for the profile. This name is used by all Google
services. In some cases, this name may also replace a different name
that you have used to share content via your Google account. The
identity of your Google profile can be shown to users who know your
email address or other information that can identify you.

Use of collected data: In addition to the uses mentioned above,
the information you provide is used in accordance with the applicable
Google data protection policies. Google may publish summary statistics
about users’ +1 activity or share it with users and partners, such as
publishers, advertisers, or affiliate websites.

6. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It
is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View,
CA 94043, USA.

Google Analytics uses so- called “cookies”. These are
text files that are stored on your computer and that allow an analysis
of the use of the website by you. The information generated by the
cookie about your use of this website is usually transmitted to a
Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f)
DSGVO. The website operator has a legitimate interest in analyzing user
behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website.
Your IP address will be shortened by Google within the European Union
or other parties to the Agreement on the European Economic Area prior
to transmission to the United States. Only in exceptional cases is the
full IP address sent to a Google server in the US and shortened there.
Google will use this information on behalf of the operator of this
website to evaluate your use of the website, to compile reports on
website activity, and to provide other services regarding website
activity and Internet usage for the website operator. The IP address
transmitted by your browser as part of Google Analytics will not be
merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate
settings in your browser. However, we wish to point out that doing so
may mean you will not be able to enjoy the full functionality of this
website. You can also prevent the data generated by cookies about your
use of the website (incl. your IP address) from being passed to Google,
and the processing of these data by Google, by downloading and
installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by
clicking on the following link. An opt-out cookie will be set to
prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see
Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing
of our data processing and fully implement the strict requirements of
the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This
allows reports to be generated containing statements about the age,
gender, and interests of site visitors. This data comes from
interest-based advertising from Google and third-party visitor data.
This collected data cannot be attributed to any specific individual
person. You can disable this feature at any time by adjusting the ads
settings in your Google account or you can forbid the collection of
your data by Google Analytics as described in the section “Refusal
of data collection”.

etracker

Our website uses the etracker analytics service. The service is
provided by etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg,
Germany. This data can be used to create pseudonymous usage profiles.
Cookies may be used for this purpose. Cookies are small text files
stored in your local browser cache. These cookies enable the
recognition of your browser. The data collected by the etracker
technologies are not used to determine the personal identity of website
visitors and are not compiled together with personal data related to
the person referred to by the pseudonym unless expressly agreed to by
the person concerned.

etracker cookies remain on your device until you delete them.

The storage of etracker cookies is based on Art. 6 (1) (f) DSGVO.
The website operator has a legitimate interest in analyzing user
behavior to optimize both its website and its advertising.

You can object to the collection and storage of your data at any time
with future effect. To refuse the collection and storage of your
visitor data for the future, you can use the etracker opt-out cookie at
the following link. This means that in the future no visitor
information will be collected and stored by etracker in your browser: https://www.etracker.de/privacy?et=V23Jbb.

Using this will set an opt-out- cookie called “cntcookie”
from etracker. Please do not delete this cookie if you wish your
refusal to consent to remain valid. For more information, see the
etracker privacy policy: https://www.etracker.com/de/datenschutz.html.

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing
combined with the cross-device capabilities of Google AdWords and
DoubleClick. This service is provided by Google Inc., 1600 Amphitheater
Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for
promotional marketing created with Google Analytics Remarketing to the
cross- device capabilities of Google AdWords and Google DoubleClick.
This allows advertising to be displayed based on your personal
interests, identified based on your previous usage and surfing behavior
on one device (e.g. your mobile phone), on other devices (such as a
tablet or computer).

Once you have given your consent, Google will associate your web
and app browsing history with your Google Account for this purpose.
That way, any device that signs in to your Google Account can use the
same personalized promotional messaging.

To support this feature, Google Analytics collects Google-
authenticated IDs of users that are temporarily linked to our Google
Analytics data to define and create audiences for cross-device ad
promotion.

You can permanently opt out of cross-device remarketing/targeting by
turning off personalized advertising in your Google Account; follow
this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account data
is based solely on your consent, which you may give or withdraw from
Google per Art. 6 (1) (a) DSGVO. For data collection operations not
merged into your Google Account (for example, because you do not have a
Google Account or have objected to the merge), the collection of data
is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate
interest in analyzing anonymous user behavior for promotional purposes.

For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online
advertising program from Google Inc., 1600 Amphitheater Parkway,
Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking.
When you click on an ad served by Google, a conversion tracking cookie
is set. Cookies are small text files that your internet browser stores
on your computer. These cookies expire after 30 days and are not used
for personal identification of the user. Should the user visit certain
pages of the website and the cookie has not yet expired, Google and the
website can tell that the user clicked on the ad and proceeded to that
page.

Each Google AdWords advertiser has a different cookie. Thus,
cookies cannot be tracked using the website of an AdWords advertiser.
The information obtained using the conversion cookie is used to create
conversion statistics for the AdWords advertisers who have opted for
conversion tracking. Customers are told the total number of users who
clicked on their ad and were redirected to a conversion tracking tag
page. However, advertisers do not obtain any information that can be
used to personally identify users. If you do not want to participate in
tracking, you can opt-out of this by easily disabling the Google
Conversion Tracking cookie by changing your browser settings. In doing
so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The
website operator has a legitimate interest in analyzing user behavior
to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion
Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/.

You can configure your browser to inform you about the use of
cookies so that you can decide on a case-by-case basis whether to
accept or reject a cookie. Alternatively, your browser can be
configured to automatically accept cookies under certain conditions or
to always reject them, or to automatically delete cookies when closing
your browser. Disabling cookies may limit the functionality of this
website.

Facebook Pixel

Our website measures conversions using visitor action pixels from
Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304,
USA (“Facebook”).

These allow the behavior of site visitors to be tracked after
they click on a Facebook ad to reach the provider’s website. This
allows an analysis of the effectiveness of Facebook advertisements for
statistical and market research purposes and their future optimization.

The data collected is anonymous to us as operators of this website and
we cannot use it to draw any conclusions about our users’ identities.
However, the data are stored and processed by Facebook, which may make
a connection to your Facebook profile and which may use the data for
its own advertising purposes, as stipulated in the Facebook
privacy policy. This will allow Facebook to display ads both on
Facebook and on third-party sites. We have no control over how this
data is used.

Check out Facebook’s privacy policy to learn more about protecting your
privacy: https://www.facebook.com/about/privacy/.

You can also deactivate the custom audiences remarketing feature in the
Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
You will first need to log into Facebook.

If you do not have a Facebook account, you can opt out of usage-based
advertising from Facebook on the website of the European Interactive
Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

7. Plugins and tools

Google Web Fonts

For uniform representation of fonts, this page uses web fonts
provided by Google. When you open a page, your browser loads the
required web fonts into your browser cache to display texts and fonts
correctly.

For this purpose your browser has to establish a direct
connection to Google servers. Google thus becomes aware that our web
page was accessed via your IP address. The use of Google Web fonts is
done in the interest of a uniform and attractive presentation of our
website. This constitutes a justified interest pursuant to Art. 6 (1)
(f) DSGVO.

If your browser does not support web fonts, a standard font is
used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq
and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is
operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA
94043, USA.

To use Google Maps, it is necessary to save your IP address. This
information is generally transmitted to a Google server in the USA and
stored there. The provider of this site has no influence on this data
transfer.

The use of Google Maps is in the interest of making our website
appealing and to facilitate the location of places specified by us on
the website. This constitutes a justified interest pursuant to Art. 6
(1) (f) DSGVO.

Further information about handling user data, can be found in the data
protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.